Authentication / Login

Feb 8, 2024

We have four different authentication methods: SAML, LDAP, User/Password, LocalAuthentication. SAML: This is our preferred option and the one that works best for schools.  It means each staff member only has to remember a single username and password which they use to log into their primary authentication system, and then every other application recognises the […]

Asking more questions

Aug 31, 2023

We are regularly asked whether the Parent Booking application can capture additional information.  When a parent makes a booking the school is wanting to ask additional questions in regard to the booking. To solve this problem we are integrating the Parent Booking application with the Permission Slip application.  So when a parent makes a booking […]

Sending SMS messages outage

Aug 21, 2023

Friday 18-8-2023 The ability to send SMS messages is currently unavailable.  All of our SMS functionality is directed via Infoways, and they are currently having issues delivering these messages into the mobile network.  They are aware of the problem and are working on it. Update: Monday 21-8-2023 8:49am The SMS facility is still currently unavailable.  […]

Obtaining Consent from Staff

Jan 23, 2023

There is no doubt that we hold personal information on a staff member, specifically their name, amongst other things.  It seems only reasonable that we should then obtain the staff member’s consent to store this information.  A recent request from Education Queensland has asked us to implement an option for staff to give (or withhold) […]

Outage – Monday 23 May 2022, 3:42pm – 3:57pm

May 23, 2022

Sorry – this was my mistake. I was repairing a broken function in the Detention System but the change didn’t go according to plan and we were offline for 15 minutes while I undid the change. I’m still not sure why the error occurred, there is some investigation still to happen on this.   Update: […]

Email issue 17th February 2022

Feb 17, 2022

We had some issues with the connection to the email server around 8am (AEST), for about 5 minutes.  It should all be working again now.  Note, this may well have impacted a number of schools using the School Notices application to send their notices around this time. We were testing some additional security options, in […]

Electronic ticketing

Feb 7, 2022

We have been working on a new feature recently, the ability to implement electronic ticketing. Firstly, to clarify what electronic ticketing means: A parent (and/or student) can book for an event using the current Parent Booking application. The parent can then print or email themselves the ticket, this includes a unique QR code. The school […]

Querying essential workers about school attendance

Jan 14, 2022

In Queensland the children of essential workers only are allowed to attend school for the first two weeks of term.  We have had a number of schools asking us about the best method of obtaining numbers so they can complete their staff planning.  Ideally we want a breakdown of how many students in each year […]

PT3 – Exceptional Bookings

Sep 29, 2021

As a parent I had to book interviews with my children’s teachers.  Throughout primary school it was a relatively straightforward process, however at secondary it was a little more complicated.  In one particular year my wife and I decided that I would see the English teacher while she would meet with the Math teacher, at […]

SOBS slow responses

Apr 27, 2021

7:50pm Today we have had some slow response issues on the EQ SOBS server. We’ve been looking into this and isolating the problem. The server itself is performing well and not causing any problems. Initially we thought it was a network issue, but once a connection is in place the network operation is fine. We […]