Email issue 17th February 2022

Feb 17, 2022

We had some issues with the connection to the email server around 8am (AEST), for about 5 minutes.  It should all be working again now.  Note, this may well have impacted a number of schools using the School Notices application to send their notices around this time.

We were testing some additional security options, in particular forcing all of our connections to TLS (the best email encryption security currently available).  However this appears to have broken a number of connections.  We have reset the encryption option in the interim while we investigate further.

10:58am (AEST). We have now rolled out the TLS encryption on all external SMTP connections.